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Privacy Policy

Phoenix GH, a Washington State nonprofit corporation and 501(c)(3) private operating foundation (“we,” “us,” or “our”), understands the importance of protecting your privacy. This Privacy Policy explains the privacy practices of us and applies to your download, install, or use of the website (the “Site”). By accessing, browsing, or using the Site, you expressly consent to the collection, use, storage, processing, and disclosure of your information, including personally identifiable information, as described in this Policy. IF YOU DO NOT AGREE WITH THIS POLICY, DO NOT ACCESS OR USE THE SITE. This Policy is part of and incorporated into the Terms of Use governing your use of the Site. Parts of the Terms of Use affect this Policy, so please be sure to review the Terms of Use prior to using the Site. Capitalized terms used but not defined herein have the definitions set forth in the Terms of Use.

Please be aware that we and all associated services and systems are housed on servers in the United States. If you are located outside of the United States, information we collect (including cookies) are processed and stored in the United States, which may not offer the same level of privacy protection as the country where you reside or are a citizen. By using the site and providing information to us, you consent to the transfer to and processing of the information in the United States.

1. Changes to the Policy

We reserve the right, at any time, to modify, alter, update, or remove portions of this Privacy Policy. We will post any changes to this Policy on this page so you can readily review the most current version. We encourage you to periodically review this Privacy Policy to stay informed about how we are helping to protect the personal information we collect. The updated Policy will govern your use of the Site as of the Effective Date indicated at the top of this Policy. If you do not agree to the updated Policy, you should stop using the Site. Your use of the Site after the Effective Date of the updated version of this Policy will constitute your acceptance of the updated Policy.

2. Information Collection

A. Personal Information. Personal Information collected and used by us “Personal Information” is information that identifies you, which may be transmitted or received when you use the Site. Personal Information collected on the Site is only the Personal Information provided by you on the “Contact Us” form and will only be used to respond to your inquiries submitted via that form or, with your explicit consent, to send sporadic email updates regarding material published on the Site. Personal Information collected through this form will NOT be shared or used by anyone for any commercial purpose.

B. Requests or communications submitted by you. The Site provides users the option to submit questions, feedback, or comments by sending an email to us under the “Contact” link at the bottom of the page. Any communications and contact information that you voluntarily submit to us may be saved indefinitely and in a profile specific to you.

C. Third party analytics providers. We may use Google Analytics on the Site for the purpose of understanding your general location and your device operating system and web browser. Google’s privacy policy can be found here https://policies.google.com/privacy.

3. Information use

A. Use of personally identifiable information. We may use your personally identifiable information, such as your name and email address in response to inquiries that you submit using the “Contact” link at the bottom of the home page. We may also use personally identifiable information to resolve disputes; to detect and protect against errors, fraud, and criminal activity; to assist law enforcement; to enforce this Policy and the Terms of Use; or for any other purpose described in this Policy or that we describe to you at the time of collection.

B. Use of non-personally identifiable information. We may use non-personally identifiable information for any lawful purpose, including, but not limited to analyzing trends, administering the Site, tracking users’ movements on the Site, and for management and improvement of the Site. We may also use this information to monitor aggregate metrics such as total number of visitors or pages viewed; or to track submissions in any interactive portion of the Site. We may also combine non-personally identifiable information with non-personally identifiable information collected from other sources.

C. Information retention. We will retain your information indefinitely, or as long as legally required or allowed. We may dispose of any information in our discretion without notice, subject to applicable law. We do not undertake any retention obligations through this statement.

4. Information disclosure

A. Affiliated entities or service providers. We will not sell or rent any of your personal information to third parties for marketing purposes. However, we may disclose your information to entities or individuals we have directly engaged to assist in operating, supporting, or managing the Site. These may include affiliated entities, agents, and service providers who perform specific functions on our behalf, such as software development, systems operations, or customer support. Any such disclosure will be subject to this Policy or an agreement that is at least as restrictive as this Policy. For additional information on how we work with third-party analytics providers, see the “Third Party Analytics Providers” Section above.

B. Legal requirements. In some cases, we may disclose your information (1) as required by any applicable law or legal regulation; (2) if we believe disclosure is needed to protect our rights, property, or safety; (3) to government regulators or law enforcement authorities in connection with any judicial proceeding, court order, subpoena, or legal process served on us or the Site; and (4) to respond to a physical threat to you or another person.

C. Insolvency and business transitions. If we should ever file for bankruptcy or engage in a business transition such as a merger with another company, or if we purchase, sell, or reorganize all or part of our business or assets, we may disclose your information, including personal information, to prospective or actual purchasers in connection with one of these transactions.

D. Disclaimer. We cannot ensure that all of your information will never be disclosed in ways not otherwise described in this Policy. For example, a third party may unlawfully intercept or access transmissions or private communications, or other users of the Site may abuse or misuse your personal information. No transmission of data over the internet can be 100% secure.

5. Information security measures

Keeping your information secure is of great concern to us. We exercise care in facilitating the transmission of information between your device or computer and our servers (or the third-party servers that operate and store information for the Site). Personally identifiable information collected by the Site is stored in operating environments with restricted access and are not available to the public. While we have mechanisms in place to safeguard your personal information after we receive it, no transmission of data over the internet can be guaranteed to be 100% secure.

6. “Do not track” settings

Most browsers can be set to disable existing cookies, to automatically refuse cookies, or to notify you when you receive a cookie so you can choose whether or not to accept it. Please note that doing so may negatively impact your user experience on the Site. Depending on your mobile device and operating system, you may not be able to delete or block all cookies. You may also set your email options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our email and performed certain functions with it. Although we do our best to honor the privacy preferences of our users, we are unable to respond to “Do not Track” signals from your browser at this time.

7. Other Privacy Notices

A. This Site is not for or directed towards children. Our primary audience is adults. We do not intend to and will not knowingly collect any personal information from children under the age of 13; children under the age of 13 are prohibited from using the Site without parent/guardian supervision. If we learn that we have collected information from a child under the age of 13, we will remove that information immediately and delete it from our servers (subject to applicable law and this Policy). We also recommend that children over the age of 13 ask their parents for permission before sending any information about themselves to anyone over the internet.

B. California Shine the Light law. California Civil Code Section 1798.83 permits California residents to request and obtain once a year, free of charge, a list of the third parties to whom a business has disclosed personal information (as defined under that statute) of that California resident, for direct marketing purposes in the preceding calendar year and the categories of that kind of personal information that was disclosed to them. As we do not plan on sharing any personal information with third parties for direct marketing purposes, this law may not apply to us. However, we are committed to transparency and welcome any questions or concerns from California residents regarding our privacy practices. If you are a California resident and would like to contact us, you may do so as specified in Section 9 below.

C. Linked Sites. The Site contains links to other sites (“Linked Sites”). We have no control over, and are not liable or responsible for the privacy practices, terms of use, or content of Linked Sites. The Linked Sites may collect personally identifiable information from you that is not subject to our control. The data collection practices of Linked Sites will be governed by that site’s privacy policy. Please review the privacy policies of any Linked Sites you may access.

8. Accessing, updating, or deleting your personal information

If personal information that you have submitted to us changes or if you would like to remove your personal information, please contact us as specified in Section 9 below. We will make good faith efforts to resolve requests to remove information or correct inaccurate information except where the request is unreasonable, requires disproportionate technical effort or expense, jeopardizes the privacy of others, or would be impractical.

9. Contact information and privacy questions

If you have questions about this Privacy Policy, or other matters that relate to it, you may contact us by going to the “Contact” link and sending us an email.


Updated December 5, 2024